Resetting Password for a Staff Member
This article will show you the steps on how you can reset a password for a staff member for ImagineShare.
How do I reset a password for a staff member?
Log into the ImagineTime Portal using https://yourfirmname.imaginetime.com. Enter the email address and password associated with your “Firm” (figure 1). Select the “Sign in” button.
Figure 1 Screenshot of Portal Sign In page.
Figure 2 below is the login landing page for the “ACME Corporation”. This example is showing a single client and two firms. Your login landing page may only show your clients and a single firm. Select your “Firm Name”.
Figure 2 Screenshot of the firm login landing page.
Figure 3 below shows the “All workspaces” landing page. Here you would see all of your clients. To add staff, select the “Firm Settings” link from the sidebar menu on the left side of your screen.
Figure 3 Screenshot of the “Workspaces” All client Workspaces screen showing location of “Firm Settings” link.
Select the “Members” link below the firm name (figure 4). This will load the staff “Members” page showing your firm’s staff members (figure 5).
Figure 4 Screenshot showing the location of the “Members” link.
Figure 5: On the “Firm Settings: Settings::Members” screen you can select the Orange “Reset Password” to send an email with a link and instructions to reset their password.
Figure 5 Screen shot showing the location of the “Reset Password” button.