August 28, 2024
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Signing into Mango can involve a couple different steps, depending on how your user is configured.

Signing into Mango

To access Mango, visit MangoPractice.com and click Login.

Using an Email and Password

1. Specify the Email assigned to your Mango user account.
2. Specify the Password assigned to your Mango user account.
3. Click I’m not a robot. Depending on your settings, you will then:
   • Complete the reCAPTCHA prompt.
     …or…
   • If an authenticator has been configured on the Two Factor Authentication tab of your User Profile, enter your verification code from the two factor authentication app. Information about using two factor authentication can be found in the Third-Party Integration and User Profile articles.
4. Click Login. You will be redirected to the Dashboard, or the window you selected as the Load screen after logging in on the Other tab of your User Profile. Additional information can be found in the User Profile article.

Using a Microsoft Account

If the Enable Signing in with Microsoft Account option has been set on the Microsoft Integration tab of your User Profile, you can use that account to sign in instead of your email and password.

1. Click the Sign in with Microsoft
2. Sign into your Microsoft account.
3. You will be redirected to the Dashboard, or the window you selected as the Load screen after logging in on the Other tab of your User Profile. Additional information can be found in the User Profile article.

Information about using a Microsoft account can be found in the Third-Party Integration and User Profile articles.

Common Questions About Logging In

What authenticator apps are supported for two-factor authentication?

Mango supports Twilio Authy, Microsoft Authenticator, Google Authenticator, or any other authenticator application that uses a Secret Key/Security Code option.

Can I use both a Microsoft Account and a Two Factor Authenticator app?

You can log in using either an email address and password, with an optional authenticator, or using a Microsoft account. The sign in options can both be enabled; however, when signing is using a Microsoft account, two factor authentication is not utilized.

Is a Microsoft Account the same as a Windows login?

Many corporate Windows accounts utilize a managed login, which is also used to sign into a Microsoft Account in the web browser. In this case, the log ins are the same. However, a local account that allows you to log into a computer may not use the same credentials as a Microsoft Account. If you need assistance locating your Microsoft Account, please see the Microsoft Help article “What is a Microsoft account.”

See It in Action

Learn More

The following knowledge base articles contain additional information relating to logging into Mango:

• Third-Party Integration
• User Profile
• Other Settings